Thank you for shopping with us!
Standard Policy for US & International Returns
Items bought on STYLEVAVA.COM will gladly be accepted processing through our Returns Portal if requested within 30 days of the delivery date.
Domestic: Return label fees are calculated and deducted from your refund at the portal checkout stage. Shipping & handling fee $6.99 will be deducted from final refund. Return Portal.
International: International orders do not qualify for return. please contact support@stylevava.com
All clothing must be returned in their original condition. This includes unused, unaltered, undamaged, stain free, free of pet hairs and fragrance free.
All clothing marked as final sale are not eligible for return for refund, exchanges, or store credit. Final Sale are items bought from our Sale Section, Accessories, Swimwear, and Bodysuits categories. If such items are returned a $25.00 fee will be charged and the items will be returned back to you.
Upon the delivery of your returned shipment, a refund will be issued back to your original form of payment type, excluding shipping and handling costs.
Damages
In the event your item is damaged or defected [we're deeply sorry!] Please contact our Customer Support team at support@stylevava.com immediately within 7 days from receiving your purchase by providing your order number and a photo of the defective item.
Black Friday/Cyber Monday Return Policy
All orders placed with any of our Black Friday / Cyber Monday discount codes are only eligible for a return for store credit, no exchanges or refunds. If you purchase an item that is marked as final sale, the item is not eligible for any form of a return. We do not offer price adjustments for any previous orders.
Our agents will be happy to assist you!
FAQ
How to return your items?
Follow the steps below to ensure you have a successful return.
Ensure your items are refundable. We accept returns within 30 days of the delivery date as long as the item is unwashed, unworn and free of any stains or odors. Item must not be a final sale item. Other exclusions may apply. View our Terms & Conditions.
Navigate to the returns portal using the button at the bottom of the page.
Follow the instructions provided on the website to complete your return.
Once we receive your return your parcel will process within 7-10 business days. A confirmation email will be sent to you to confirm your refund.
Have more questions? See below for our Frequently Asked Questions about processing a return.
Is my item refundable?
Yes, however some exclusions may apply. We gladly accept returns within 30 days from the date of delivery. Note items must be in brand new condition, free of any stains or odors. Final sale items include swimwear, intimates, jewelry and accessories.
Do I have to pay for return postage?
Domestic (US): The return label for Domestic orders is factored in with your return, so you will not need to purchase one, as one will be given to you upon completing your return through our portal.
International: Unfortunately, we do not offer prepaid return labels for International orders. You may use a carrier of your choice to ship your items to us once you have completed your return through our Portal. We suggest obtaining a tracking number for your shipment as we are not held liable for lost parcels in route back to us.
Can I return separate orders in one parcel?
We kindly ask customers to return each order separately, so you don’t experience issues receiving your complete and correct refund. If items from separate orders are returned together in one parcel, we’ll only be able to identify one order.
How long does it take to process my refund?
Your refund will be processed within 7-10 business days of us receiving your parcel. The refund will go back in the original form of payment used to place your order. A confirmation email will be sent to you once the parcel does process.
When will I see the funds back into my account? Refunds do require roughly 7-10 business days to process with us however we do suggest contacting your financial institution for more information on when the amount will be posted to your account. Each bank does have varying processing times.
Require further assistance? We'll be happy to help! Simply send us an email at support@stylevava.com A response will be made within 24-48 business hours from your most recent inquiry.